Burlap Left Toddlers with Crib

Shipping Policy

 

title backgroundbar left WHERE WE SHIP TO title backgroundbar left

We ship to the contiguous 48 United States only. We do not ship to Alaska, Hawaii, Puerto Rico or other US Territories, or international destinations.

For other locations, please visit our Stores page to find online and international DaVinci retailers.

title backgroundbar left SHIPPING METHOD title backgroundbar left

 

Item Service Delivery Time
Mattresses and Pads Small Parcel (UPS/FedEx) 2-8 Business Days
Cribs, Seating and Dressers Small Parcel (UPS/FedEx) 2-8 Business Days
Multiple Furniture Pieces Large Parcel (LTL) 10-20 Business Days
Wood Swatches Smart Post/USPS 7-10 Business Days


Shipping times quoted include:

 

1 business day where your order will be processed and prepared for shipment
Orders received by 11:30AM PST will ship the same business day
Orders received after 11:30AM will ship the next business day 


    Tracking information is sent directly to our system within 24 hours from when the carrier picks up the order at our warehouse.

    title backgroundbar left SERVICE DETAILS title backgroundbar left

    Standard service

    Orders including Multiple Furniture Pieces will be shipped by a large parcel carrier (see below for more details on these types of deliveries).

    Carriers will deliver to the first available dry area outside your home (front door, porch, or garage). If you live in an apartment building, the item will be delivered to the lobby or loading area. You will then be responsible for further transport beyond that point.

    Debris removal and assembly is not included in this service.

    A signature may be required for your area, in which case the carrier will contact you to make an appointment. When applicable, please make note of any issues on the paperwork.

    Delivery time for these orders is 10-20 business days unless otherwise stated. Final local delivery to your home may extend past the ETA date on your shipping confirmation.
     

    Large parcel service / room of choice

    Orders including Multiple Furniture Pieces will be shipped by a large parcel carrier and includes Room of Choice Delivery.

    Our Room of Choice delivery features a skilled delivery team that will bring your items inside, and place them in the room of your choosing.  Option is only available for orders of 4 or more furniture goods. Upstairs carrying limit of two flights of stairs (up to 15 steps each). Freight Elevators for apartments are okay.  

    Upstairs carrying limit of two flights of stairs (up to 15 steps each). Freight Elevators for apartments are okay.

    Debris removal and assembly is not included in this service.

    A signature may be required for your area, in which case the carrier will contact you to make an appointment. Unsuccessful delivery attempts within the agreed appointment time may incur an additional fee. When applicable, please make note of any issues on the paperwork.

    Delivery time for these orders is 10-20 business days unless otherwise stated. Final local delivery to your home may extend past the ETA date on your shipping confirmation.

     

    Smartpost Details

    Our smallest packages (wood swatches) ship via Smart Post.  The final delivery is handled by USPS.

    Delivery time for these orders is about 7-10 business days..  

    No signature is required upon delivery for Small Parcel or Smart Post. Unfortunately, we are unable to upgrade the shipping service or speed. 

    title backgroundbar left TRACKING title backgroundbar left

    An automated tracking email will be sent to the email address submitted with the order.

    title backgroundbar left IMPORTANT title backgroundbar left

    While placing your order, please check that your shipping address is correct as we're unable to redirect orders once they are on their way to you.

    Items may ship from different warehouses. Items ordered together are not always shipped together and may arrive at different times.