Shipping Policy
SHIPPING NOTICE
- Allow 3 - 4 business days to receive tracking information for small parcel deliveries (mattresses, pads, cribs, seating & small dressers)
- Allow 7 - 10 business days to receive tracking information for large parcel deliveries (assembled dressers & multiple furniture pieces)
WHERE WE SHIP TO
We ship to the contiguous 48 United States only. We do not ship to Alaska, Hawaii, Puerto
Rico or other US Territories, or international destinations.
For other locations, please visit our
Stores page to
find online and international DaVinci retailers.
SHIPPING METHOD
| Item | Service | Delivery Time |
| Mattresses and Pads | Small Parcel (UPS/FedEx) | 4-8 Business Days |
| Cribs, Seating and Dressers | Small Parcel (UPS/FedEx) | 4-8 Business Days |
| Wood Swatches | Smart Post/USPS | 7-10 Business Days |
Shipping times quoted include: Up to 2 business days where your order will be
processed and prepared. We unfortunately are unable to expedite orders or
provide guarantee delivery dates. Tracking information is sent directly to our
system within 24 hours from when the carrier picks up the order at our
warehouse.
SERVICE DETAILS
Standard service
Orders including Multiple Furniture Pieces will be shipped by a large parcel
carrier (see below for more details on these types of deliveries).
Carriers
will deliver to the first available dry area outside your home (front door,
porch, or garage). If you live in an apartment building, the item will be
delivered to the lobby or loading area. You will then be responsible for
further transport beyond that point.
Debris removal and assembly is
not included in this service.
A signature may be required for your
area, in which case the carrier will contact you to make an appointment. When
applicable, please make note of any issues on the paperwork.
Delivery
time for these orders is 10-20 business days unless otherwise stated. Final
local delivery to your home may extend past the ETA date on your shipping
confirmation.
Smartpost Details
Our smallest packages (wood swatches) ship via Smart Post. The
final delivery is handled by USPS.
Delivery time for these orders is about 7-10 business
days..
No signature is required upon delivery for Small Parcel or Smart
Post. Unfortunately, we are unable to upgrade the shipping service or
speed.
All orders will be charged a flat rate of $50.
IMPORTANT
While placing your order, please check that your shipping address is correct
as we're unable to redirect orders once they are on their way to you.
Items
may ship from different warehouses. Items ordered together are not always
shipped together and may arrive at different times.
TRACKING
- Allow 3 - 4 business days to receive tracking information for small parcel deliveries (mattresses, pads, cribs, seating & small dressers)
- Allow 7 - 10 business days to receive tracking information for large parcel deliveries (assembled dressers & multiple furniture pieces)
CARBON CONSCIOUS
Carbon emissions from shipping every DaVinci online order are offset through our shipping partner, Freight Club. Freight Club are planting trees now with One Tree Planted to begin reducing carbon emissions. In two years time, once these trees have matured they will help absorb carbon dioxide.
What does carbon offsetting mean?
“Carbon offsetting” means balancing the CO2 that is emitted during the shipping process with a positive environmental impact that absorbs the same amount of carbon emitted.
Why plant trees?
Trees help cool the planet by filtering harmful greenhouse gases like carbon dioxide and releasing oxygen back into the atmosphere. A mature tree absorbs carbon dioxide at a rate of 48 pounds per year. In one year, an acre of forest can absorb twice the CO2 produced by the average car's annual mileage.