An Update on COVID-19
To our DaVinci Family:
As the impact of COVID-19 continues to be felt around the world, our heart goes out to all those who have been affected and our gratitude goes out those on the front lines. We want you to know that the health and well-being of our employees and our community will always be our top priority, and we realize this is a stressful time for our parents and parents to be.
We would like to ensure our community that we are still open online and as always will continue to offer free shipping. However, in line with state and nation-wide efforts to minimize risk and maximize social distancing, and to protect our warehouse and shipping employees, we have made the following changes to our operations.
- We have proactively limited our assortment but will continue to ship items that are essential to providing a safe sleep environment for children.
The following product categories will be available to purchase online:
- Mini Cribs
- Crib & Changer Combos
- Crib Conversion Kits
- Changing Pads
The following product categories will not be available to purchase online until further notice:
- Dressers & Changers
- Changing Tables & Trays
- Toddler Beds, Twin Beds & Bunk Beds
- Fabric and Wood Swatches
If there is a particular product you are looking for, please enter your email address on the product page and you will be notified when the item is available to ship.
- We have transitioned all packages to no-contact delivery. Please expect delivery times to be extended due to increased volume through the network. See our shipping page for more details.
We are taking all precautionary steps to keep our community and employees safe. Our offices have transitioned to working remotely and our warehouse team is following the strictest safety protocols as they continue to serve customers.
Please also know that our customer service team is available to answer any questions M-F 8:30am-5pm PST. You can call us at 323-768-0183, text us at 323-310-2855, or email us at email@example.com. We are all doing our part to #flattenthecurve and help combat the spread of COVID-19. Our plan is to resume full operations on 4/19 but as this is an evolving situation, we will keep you updated if things change.
We want you to know that we are here for you during this stressful time, and we hope that you are staying safe!