AFFECTED PRODUCTS
MODEL | PURCHASE ORDER |
M2801 Reagan | 4959/ 5035/ 5109/ 5254/ 5350/ 5035 |
M4791 Emily | 4648/ 4669/ 4962/ 5249/ 5380/ 5534/ 5193 |
M7301 Jamie | 4954/ 5029/ 5108/ 5381 |
M7391 Jenny Lind | 4954/ 4620/ 4669/ 4758/ 4934/ 4994/ 5041/ 4648/ 5214/ 5100/ 5227/ 5313/ 5382/ 5094/ 5524/ 5644 |
NEED HELP?
For fastest assistance, please email info@mdbmail.com.
For phone assistance, call 888-673-6652 (8:30am - 5:00pm PT, Monday - Friday)
Dear Consumer,
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), our firm is conducting a voluntary recall of the DaVinci brand cribs, (models named above) that were manufactured from May 2012 through December 2012. One of the four metal brackets that connect to the mattress support can break, causing a gap and an uneven sleeping surface for the baby. CPSC and the firm have received 15 reports of detachments but no resulting injuries. However, we are conducting this safety recall since serious injury could occur to a child who falls through the gap or in the worst case scenario asphyxiation from entrapment.
If you purchased one or more of these cribs, we ask that if you have not already done so, you immediately STOP USING THE CRIB(s) and contact us. Please note that only the following purchase orders are included in this recall:
Model | Purchase Order |
M2801 Reagan | 4959/ 5035/ 5109/ 5254/ 5350/ 5035 |
M4791 Emily | 4648/ 4669/ 4962/ 5249/ 5380/ 5534/ 5193 |
M7301 Jamie | 4954/ 5029/ 5108/ 5381 |
M7391 Jenny Lind | 4954/ 4620/ 4669/ 4758/ 4934/ 4994/ 5041/ 4648/ 5214/ 5100/ 5227/ 5313/ 5382/ 5094/ 5524/ 5644 |
The purchase order number is found on the side panel of the crib. The model number and manufacture date are also printed on a label located on the bottom right hand side panel as is the purchase order, listed as “serial number”. (See picture below. If you have a number listed above, it will be preceded by the letter N and two zeros on the label. Example: N004959.)
If you believe you have one of the cribs manufactured from May through December 2012, please immediately contact us either through the phone number below or our web site. If you have a recalled crib, we will send you free of charge a new mattress support and everything you will need to upgrade your crib and make it safer.
Please contact us at 888-673-6652 8:30 a.m. to 5:15 p.m. PT Monday through Friday or go to our web site www.davincibaby.com/pages/safety-recall